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Data security


Privacy Policy

Thank you for expressing your interest in our website. Protecting your privacy is very important to us. Below you will find detailed information about how your data is handled.

1. Recording your input data on server logfiles

You can visit our websites without providing any personal data. We only record data in so-called server logfiles, such as the name of the file accessed, the date and time of access, the data volume transferred and the requesting provider. This data will only be used to ensure the proper functioning of the page and to improve our service, but cannot be traced back to you.

Hosting Services by a third party
Within the framework of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in designated forms in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the frame explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and utilisation for contract administration purposes and for opening a customer account

We collect personal data when it is freely provided by you within the context of placing an order, making contact with us (e.g. via the contact form or by e-mail) or when opening a customer account. The specific data gathered is that provided on the various information forms. We use the data provided by you for contract administration purposes and to process your queries. Once the contract has been processed in full or your customer account has been deleted, your data is blocked to prevent any further utilisation and will be deleted on expiry of the mandatory retention periods set out in fiscal and commercial regulations, provided you have not expressly agreed to the further use of your data or we retain the right to further exploit your data in accordance with the law, of which we are obliged to inform you. You may cancel your customer account at any time via the contact facility set out below or via the function provided for this purpose within your customer account.

3. Data transfer for contract completion purposes

For the fulfilment of contract, we will transfer your data to the shipping company commissioned with delivery if necessary for the delivery of ordered goods. Depending on the payment service provider selected during the order process, we will pass on the payment data required for payment to the financial institution and possibly the payment service provider commissioned by us or the payment service provider selected by you. In part, the selected payment service providers may collect the data directly should you open an account with them. In such a case, you will have to register with your login data of the payment service provider during the order process. The data protection declaration of each respective payment service provider shall apply in such cases.

4. Data usage to the e-mail newsletter

Data usage on subscription to the e-mail newsletter
If you subscribe to our newsletter we use the data required for this purpose or that which is separately provided by you in order to regularly forward our newsletter to you. You may unsubscribe from the newsletter at any time via the contact facility set out below or via a link provided for this purpose within the newsletter.

E-mail advertising without registration for the newsletter and your right to object
If we receive your e-mail address in connection with the sale of a good or service and you have not objected, we reserve the right, based on § 7 Abs. 3 UWG regularly offers for similar products, such as the already purchased to be sent by e-mail from our assortment. This serves to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, in a promotional approach by our customers. You may object to this use of your e-mail address at any time by sending a message to the contact option described below or through a dedicated link in the e-mail message, without incurring any costs other than the transmission costs according to the basic tariffs.

Data usage for advertising by post and your right to object
Unless you have not opted-out or you are a consumer who consumer has his habitual residence in Spain, we also reserve the right to store and use your data (surname, first name, postal address and, to the extent that we have received such additional information from you within the context of our commercial relationship, your title, academic qualifications, year of birth and professional or business name) for our own promotional purposes on compiled lists, e.g. for the forwarding by post of interesting offers and information about our products. You may at any time refuse such storage and exploitation of your data for purposes via the contact facility set out below.

5. Integration of the Trusted Shops Trustbadge

To display our Trusted Shops quality seal and the collected reviews as well as the offer of the Trusted Shops products for buyers after an order, the Trusted Shops Trust Badge is included on this website.

This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our offer pursuant to Art. 6 (1) sentence 1 lit. f DSGVO. The Trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. When the Trustbadge is called, the Web server automatically stores a so-called server log file, which can be used, for example. Your IP address, date and time of the retrieval, transferred amount of data and the requesting provider (access data) contains and documented the call. These access data will not be evaluated and automatically overwritten within seven days after the end of your page visit.
Other personal data will only be transferred to Trusted Shops, as far as you have consented to this, decide after the completion of an order for the use of Trusted Shops products or have already registered for use. In this case, the contractual agreement between you and Trusted Shops applies.

6. Cookies and web analytics

On many pages we use cookies in order to enhance the attractiveness of our website and to enable the proper utilisation of certain functions. This incorporates the use of small text files which are stored on your device. Some of the cookies used by us will be deleted at the end of your browser session, i.e. once your browser has been closed (so-called session cookies). Other cookies remain on your device and enable us to recognise your browser on your next visit (persistent cookies). You may configure your browser such that you are informed when any cookies are placed and decide in individual cases whether or not you wish to accept them, or you may reject cookies for specific cases or in general. Should you reject any cookies the functionality of our website may be compromised.

Use of Google Analytics for web analysis purposes
This website uses Google (Universal) Analytics, a web analysis service provided by Google Inc. (www.google.de). Google (Universal) Analytics uses methods which enable an analysis of your use of the website, through cookies for example, text files stored on your computer. The information created about your use of this website is generally transferred to a Google server in the US and saved there. Activating the IP anonymisation on this website will cause the IP address to be shortened before transfer within the member states of the European Union or in other contract states of the agreement about European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and shortened there. The anonymous IP address transferred from your browser to Google Analytics will not be joined with other data logged by Google.

Google LLC is headquartered in the US and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Under the agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You may prevent the transfer of data created by cookies and your usage of the website (incl. your IP address) to Google as well as further processing of such data by Google by downloading and installing the following browser plugin: https://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plugin, you can click this link in order to prevent the use of Google Analytics for this website in the future. An opt-out cookie will then be stored in your device. Once you delete your cookies, you will have to click the link again.

Use of Yalst support tool
On this website, anonymised data is collected and stored using technologies of Visisoft OHG, Kröpeliner Str. 21, 18055 Rostock (www.yalst.de) for the purpose of web analysis and for running the live chat system to answer live support requests. From this anonymized data usage profiles can be created under a pseudonym. Cookies can be used. Cookies are small text files stored locally in the cache of the site visitor's Internet browser. Cookies enable recognition of the Internet browser. If the information collected in this way has a personal reference, the processing will be carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in effective customer care and the statistical analysis of user behavior for optimization purposes. The data collected using the yalst technologies will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the specific consent of the person concerned. In order to avoid the storage of yalst cookies, you can set your Internet browser so that in the future no more cookies can be stored on your computer or already stored cookies are deleted. However, switching off all cookies may mean that some functions on our website can no longer be executed. You can object to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with effect for the future by informing us of your objection by e-mail to the e-mail address stated in the imprint. In addition, you can decide here whether an anonymous cookie may be set in your browser, which prevents the tracking by the yalst-LiveSupportTool altogether.


7. Advertising via marketing networks

Google Adwords Remarketing
Via Google Adwords, a service offered by Google, Inc. (www.google.de) we advertise for this website in Google’s search engine results as well as on third party websites. For that purpose Google’s so called Remarketing Cookie is placed when visiting our website. By means of a pseudonymous CookieID and on basis of the previously visited websites it enables advertisements reflecting the interest involved. In doing so, no personal data is collected.

The case differs, if you have given consent to Google that your Google web and app browsing histories are linked to your Google account and that information from your Google account is used to personalise the ads that you see on the web. In this case, if you log in to Google during the visit of our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-platform remarketing. Google will therefore temporarily link your personal information to Google Analytics to create target groups.

You may deactivate the remarketing cookie via this Link. Alternatively, you may deactivate the usage of third party cookies by accessing the deactivation page of the network advertising initiative. You may configure your browser such that you are informed when any cookies are placed and decide in individual cases whether or not you wish to accept them, or you may reject cookies for specific cases or in general. Should you reject any cookies the functionality of our website may be compromised.

8. Right of access and contact facility

You are entitled to access your personal information stored by us at no charge, including the right to correct, block or delete such data. Please use the contact details provided in our imprint should you have any queries concerning the collection, processing or exploitation of your personal data, or should you wish to access, correct, block or delete any data, or should you wish to withdraw any approval provided for or object any use of such data.


Contradictory legal

To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that arise from your particular situation.

After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Legal claims serves.

This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.


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